Warren Averett Workplace is proud to be ranked in the top three percent for their Net Promoter Score and client satisfaction out of 300 global Career Partners International (CPI) Firms. Warren Averett Workplace, with offices in Atlanta and Birmingham, provides career transition support, helps develop leaders and offers a full array of assessments, technology and value-added human resource solutions for local and global companies.
“We are proud of our Workplace team members who always go above and beyond to provide excellent client service and support,” says Gerriann Fagan, leader of Warren Averett Workplace and Member of the Firm. “We strive to understand our clients on a deep level so that we can offer them the right HR solution for their company in order to help them thrive.”
Warren Averett Workplace has a Net Promoter Score of 80. The CPI’s average Net Promoter Score is 78, which is also the industry’s highest. A Net Promoter Score is intended to show a firm’s customer loyalty. This scoring technique is used by more than two-thirds of Fortune 1000 companies. The scale of the Net Promoter Score ranges from -100 to +100, with a score of 50+ considered to be excellent. The score is calculated based on a client’s answer to the question: “How likely is it that you would recommend our company/product/service to a friend or colleague”? The answer, usually given by a rank of 0-10, is used to categorize clients into three groups: promoters, passive or detractors and determine their degree of customer loyalty.
About Warren Averett Workplace
Warren Averett Workplace is the human capital consulting division of Warren Averett CPAs and Advisors, a leading CPA firm with 15 office locations throughout the Southeast. Warren Averett Workplace is located in the Firm’s Atlanta and Birmingham offices and offers a full array of HR consulting services and solutions. Warren Averett Workplace solutions range from just-in-time human capital interventions to on-going support for your internal HR and operations team. Whether you are seeking a specific employee solution or developing your next generation of leaders, Warren Averett Workplace can help. Individual clients benefit from working with our diverse, experienced and customer-focused consulting team.
About Career Partners International
Founded in 1987, Career Partners International is a leading provider of Outplacement, Career Management, Executive Coaching and Leadership Development services from more than 300 offices in over 45 countries. Employers around the world trust Career Partners International’s local market experts to provide the best possible outcomes for employees across Canada, the United States, Latin America, Europe, Middle East, Africa and Asia Pacific regions.