Warren Averett Technology Group Earns Customer Experience Certification
Warren Averett Technology Group (WATG) has earned the World-Class Customer eXperience Trained (WCCXT) certification from Technology Marketing Toolkit’s (TMT) Producers Club.
TMT Producers Club provides IT experts with complete, results-driven coaching, services and tools for success. Led by the DiJulius Group, the yearlong training and certification program is designed for IT professionals to train on advanced customer experience concepts so they can provide better service to clients and customers.
To become certified, Warren Averett Technology Group attended in-depth webinars, discussed ways for improvement and took steps to implement training concepts into everyday business routines.
Only a small percentage of those who complete the training receive the certification and master the tools and knowledge needed to deliver world-class customer experiences.
“Participating in the WCCXT program helped us focus on our customer service and provide our clients with an enhanced customer experience,” said Emily Jones, PMP, CMMC-RP, Principal and Practice Leader for Warren Averett Technology Group. “We’re committed to providing our clients with the best possible service, and this certification process reminded us that there is always something new we can do to improve our clients’ experiences. I am so proud of our team, and I look forward to seeing how WATG continues to implement these skills.”
Warren Averett Technology Group provides high-quality solutions and services that focus on your technology and security needs while you focus on your business goals. The firm’s professionals serve a variety of organizations and provide a client-focused and individualized approach to help businesses run seamlessly.
Learn more about Warren Averett Technology Group.