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Managed IT Services, IT Support, Managed Security Services

What Are Managed IT Services, IT Support and Managed Security Services?

Every business has different IT needs. Some organizations have especially complex IT infrastructure needs, given the nature of their business and the industry within which they work. Businesses of various types and sizes also require different levels of service from an IT support company. Warren Averett Technology Group has the resources to support different organizations’ specific needs:

Managed and Co-Managed IT Infrastructure

Warren Averett Technology Group provides co-managed or fully managed IT services and ongoing technical support for your business. Many businesses don’t need a full-time level of IT staff to support their technology needs. Outsourcing IT services to our team can be an economical, yet effective choice. Our experienced team will maintain your IT systems, monitor the well-being of your technical environment, and keep your infrastructure current and running smoothly. Well-functioning IT services and technical support are integral to productivity and effectiveness. If the technology running your system breaks down, your work can grind to a halt. Warren Averett Technology Group has the resources to support your team and can customize the level of IT support to your particular needs. We can handle issues remotely or on-site as needed.

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Managed and Co-Managed IT Security

Failure in your IT security could be devastating to your organization because a breach in your security systems can result in lost data, reputation damage and lost business. Rather than responding to problems after they occur, our co-managed or fully managed security services can help identify issues before they can interfere with your business’s productivity. Our IT security professionals can identify and remediate flaws and vulnerabilities in your systems. We can also safeguard your data to ensure that you, your clients, employees and vendors are confident in the security of their personal information.

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Backup and Data Recovery Services

Our experienced team can ensure your data is safe with comprehensive backup and data recovery services. With a combination of both on-site and off-premise in the cloud storage, your data is safe and available for restoration should the need arise. Warren Averett Technology Group can also provide various levels of failover to infrastructure in the cloud depending upon your company’s risk tolerance for downtime should a complete IT infrastructure failure occur.

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Virtual Chief Information Officer

Some businesses have complex IT needs, but they cannot maintain a full-time Chief Information Officer (CIO). Warren Averett Technology Group offers a Virtual Chief Information Officer (VCIO) solution. The VCIO becomes a valuable member of your team and ensures that you know exactly how your company needs to proceed to stay on top of your IT needs and be able to plan and meet your IT goals. This individual is dedicated to making operational suggestions and helping the organization to be more forward thinking with their IT needs and budget.

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Companies can save 30% on operating costs by outsourcing their IT
54% of companies currently report IT talent shortages
Over 77% of IT leaders have faced regular cyberattacks in recent years

Frequently Asked Questions About Managed IT Services / IT Support / Managed Security Services

Why work with an outsourced technical and security company?

Outsourcing your IT enables you to make more effective use of your staff, so they can focus on your core business and growth. An outsourced company employs a resource center support system that efficiently processes and resolves clients’ service requests. Their breadth and depth of talent ensure issues will be resolved quickly and effectively.

Can you help me if I only need an outsourced help desk technician?

Yes! Our Outsourced IT services can be customized to fit your needs. Whether you need an additional help desk technician for a short time or you need a full-time CIO, our outsourced services can help your IT department operate more efficiently and effectively.

What is a Virtual Chief Information Officer?

Warren Averett Technology Group offers outsourced CIO solutions, which allow companies to use our professional technology consulting services by outsourcing critical CIO functions to our experienced technology professionals. As your outsourced CIO, we provide the same services, guidance and support as a typical CIO, but customized to your needs, schedule and cost requirements.

Need Help with Managed IT Services?

See all the ways Warren Averett can meet your company’s needs for flexible, experienced managed IT services and security. Talk with a member of our team today.

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