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Why Going Paperless Makes Your Business More Efficient [Plus Tips for How to Get There]

Written by Emily Jones on November 19, 2020

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Many organizations are still highly dependent on physical documents to complete day-to-day tasks.

While some organizations believe that using paper in their processes and systems makes them more organized, companies that minimize or even eliminate their reliance on paper actually become more efficient—among other benefits.

If your business is still swimming in paperwork, it’s time to consider going paperless. Here are seven benefits of going paperless, plus a few tips on how to start the transition for your business.

Improve Document Organization

If you have rows of pristinely labeled and alphabetized file cabinets in your office, you may be wondering how digital documents could be any more organized. Looking at your desk, or at the desk of a colleague, however, may provide all the proof you need.

Even if everyone in the office is fastidious, physical files and documents can go missing. Documents are easy to misplace or transport with no one knowing where they are at any given moment.

Duplicate documents present just as much of a challenge. Did the client sign the current version, or the one with the change on page 3? Did the CEO grab version two or version three of the report for the board?

A paperless system means that files are always in the same place and easily accessible. Storing virtual files on a server—locally or in the cloud—ensures the information is available and that versions can be kept together and clearly marked.

Plus, network access makes these documents available from nearly anywhere, so team members can retrieve files or keep working, even while traveling or working from home.

Better Backups and Disaster Recovery

As with any physical media, paper can get damaged or destroyed. Fires, floods and other destruction can cause the business to lose years or decades of information in a matter of hours.

Paper backups of documents can be expensive to produce and store. It’s unlikely that both your main building and offsite storage would get destroyed at the same time, but putting the appropriate amount of distance between them to prevent this also makes the backups difficult to access.

Cloud solutions can be employed to protect business documents, keeping localized natural disasters from destroying critical files.

It’s inexpensive and simple to keep multiple copies of files digitally, and backups can be scheduled to occur automatically. Well-designed disaster recovery plans can include provisions for important files to be stored where they can be immediately accessed and less essential files can be archived.

Environmentally Friendly

Many companies today have initiatives to go green and improve their carbon footprint. Going paperless moves you in the right direction to meet those goals, since the average U.S. office worker uses about 10,000 sheets of paper a year.

Environmental considerations are increasingly important to customers considering vendors and suppliers. Going paperless is a clear indication that you take a commitment to go green seriously and are changing your operations to reduce your carbon footprint.

Streamlined Business Operations and Faster Payments

Paper-bound processes are slow and fraught with risk, and the management of documents can also be a waste of time. Employees spend hours printing, filing, organizing and searching through paper documents each year.

While it may seem to be just a few moments each day, collectively, it can be a large amount of time that could be spent on more productive and revenue-generating tasks. Automated workflows can be created for digital documents, shifting the focus from team members managing pieces of paper to automation.

Sticking with paper may also be slowing your cash flow. If you’re still sending out paper invoices and not accepting digital payments, you’re adding days to the payment process. Digitizing processes like this will result in realizing revenue sooner for you—not to mention create a more pleasant experience for your own customers.

Cost Savings

Hand-in-hand with slowed cash flow is the increased cost of continuing to rely on paper. It’s easy to point to the cost of materials, like paper and ink, as proof of savings, but going paperless offers even greater savings than reducing how many reams of paper you buy a year.

When fewer people in the office are printing documents, fewer printers are needed. Plus, offsite storage fees are reduced with the reduction in physical space needed.

You’ll likely save space as well. In a paperless office, there is no longer a need for aisles of file cabinets. Instead, floor space can be reclaimed for desks or collaboration areas.

Compliance and Data Security

It can be difficult to know or track who has possession of a document or file and equally challenging to control that access.

Document management systems can keep a record of who accessed a file and when. Moreover, a digital-based system can set access security at the file and even document level.

Individuals can be given access, or role-based security can be used so that departments or groups can be granted access permissions en masse. For companies considering a cloud-based document storage solution, most providers have strong protections in place, role-based access controls, and can meet most regulatory requirements.

This can significantly streamline the audit and compliance process. With digital documents under access control and with logs available showing who has accessed files and when, proof of compliance with SOX controls, HIPAA regulations and GDPR mandates become much easier and far less stressful.

Tips for Moving to a Paperless Office

There are many benefits for companies that go paperless, but it can be a big transition for businesses that haven’t attempted it before. Here are a few tips for moving to a paperless office.

Start Small

Unless your office is small, going paperless all at once isn’t feasible. It’s much more reasonable to make the transition gradually.

One strategy is to find a particularly paper-heavy process and define the services or solutions that would be needed to migrate that single process to a paperless one. You can then expand from there, tackling a single business process at a time.

Another approach is location-based. For instance, start with your reception desk. Convert all paper-based processes, like visitor logs and phone messaging, to digital ones. Additions like a tablet-based visitor system will get you moving in the right direction.

Leverage Opportunities to Go Paperless

Taking advantage of the right time or season can be helpful when going paperless.

Have you just finished your annual SOX audit? Now might be the perfect time to start fresh, moving the most sensitive documents and files over to a digital document management system so that your next audit will be seamless.

This year has also presented the perfect opportunity to shift to a paperless office. With many people working remotely, digital documents can streamline collaboration and business processes when teams can’t be co-located for a period of time.

Promote a Paperless Culture

All of your planning will mean little if your teams are still printing everything. Engage company leaders in promoting a paperless culture within the office.

Eliminate paper approvals and reviews at the highest level, and put policies in place that encourage digital document sharing. Promote the use of paperless note-taking in meetings, and encourage teams to use collaboration software, like Microsoft Teams or Slack, for communication instead of printing memos or reports.

The truth is that some of your processes, short-term or long-term, may still require paper. For those outliers, remind your team of the importance of recycling, and ask for suggestions on how to minimize the use of paper.

Learn More about Going Paperless and Connect with an Advisor

Migrating to a paperless office has many benefits. Of course, it requires close consideration to effectively digitize business processes that have long relied on physical files and print outs. Start small and encourage your teams to eliminate paper whenever possible. Little by little you’ll see greater efficiency, better security and an improved bottom line.

To learn more about how your specific organization can benefit from going paperless, connect with a Warren Averett Technology Group Advisor.

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